Refund Policy
Effective date: September 8, 2026
This Refund Policy applies to purchases of GoAttract products and services.
GoAttract (“GoAttract,” “we,” “us,” or “our”) is operated by Yonatan Kogan, an individual / sole proprietor based in Israel.
Payments for GoAttract are processed by Paddle, our online reseller and Merchant of Record. Approved refunds are processed through Paddle and may also be subject to Paddle's applicable Buyer Terms and Refund Policy.
1. Before Personalized Processing Begins
If you purchase GoAttract and request a cancellation within 14 days of purchase, before personalized processing of your submitted photos or information has begun, we will generally approve a full refund.
Please contact us as soon as possible at:
Once we approve a refund, it will be submitted for processing through Paddle.
2. After Personalized Processing Begins
GoAttract provides personalized digital processing and content that is generated specifically from the information and photos you submit.
Once personalized processing has begun, or personalized results have been generated or delivered, the purchase is generally non-refundable, except:
- Where required by applicable law.
- Where the Service has a material technical defect that prevents you from receiving the product you purchased and we cannot reasonably correct the issue.
- Where you were charged more than once for the same purchase.
- Where GoAttract or Paddle determines that a refund is appropriate in the circumstances.
A preference for a different analysis, recommendation, generated image, or aesthetic outcome does not by itself guarantee eligibility for a refund.
This does not affect any mandatory consumer rights that apply to you.
3. Digital Content and Statutory Withdrawal Rights
Depending on where you live, consumer law may give you a statutory right to cancel or withdraw from certain digital purchases for a limited period.
Those rights vary by country and always apply where they cannot legally be waived or limited.
In some jurisdictions, a statutory withdrawal right for digital content may end once digital performance or use begins, where the legally required consent or acknowledgment has been obtained.
Nothing in this Refund Policy is intended to remove or limit a non-waivable statutory right.
Where Paddle's applicable Buyer Terms or Refund Policy provide you with greater rights, those greater rights will apply.
4. Technical Problems
If you experience a technical issue, please contact us before requesting a refund where reasonably possible.
We will first try to resolve the issue and provide the product you purchased.
A refund may be appropriate where a persistent material technical problem prevents us from delivering the purchased Service and we cannot reasonably resolve the problem.
When contacting us, please include:
- The email address used for the purchase.
- A short description of the issue.
- Your Paddle order or transaction information, if available.
- Any relevant screenshots or error details, where helpful.
5. Duplicate Charges
If you believe you were charged more than once for the same purchase, contact us at support@goattract.ai.
Once verified, an unintended duplicate charge will be refunded where appropriate.
6. Subscriptions
GoAttract may offer subscriptions in the future.
If you purchase a subscription, you may cancel future renewal using the cancellation method made available by Paddle or GoAttract.
Cancellation generally prevents future recurring charges but does not automatically create a right to a refund for a billing period that has already begun.
Refund or withdrawal rights relating to subscription payments remain subject to:
- Applicable mandatory consumer law.
- Paddle's applicable Buyer Terms and Refund Policy.
- Any additional refund terms displayed to you when purchasing the subscription.
7. How to Request a Refund
To request a refund, contact:
Please include the email address associated with your purchase and, where available, your Paddle order or transaction information.
You may also be able to request a refund directly through the support or transaction-management options provided by Paddle.
We do not issue payment refunds directly outside Paddle's payment system.
8. Refund Processing
If a refund is approved, Paddle will normally return the amount using the original payment method where possible.
The time it takes for the refund to appear may depend on Paddle, your payment method, your bank, or your financial institution.
Approval of a discretionary refund in one situation does not create an obligation to provide the same refund in another situation.
Where a refund is issued, access to the refunded product or associated paid benefits may be removed.
9. Chargebacks and Payment Disputes
If you believe there is a problem with a purchase, we encourage you to contact us or Paddle before initiating a chargeback or payment dispute so that we have an opportunity to investigate and resolve the issue.
Nothing in this section limits any lawful right you have to dispute a payment through your bank, card issuer, payment provider, or applicable consumer-protection process.
10. Changes to This Policy
We may update this Refund Policy as GoAttract evolves, our products change, or legal or payment-provider requirements change.
The version applicable to your purchase will be subject to the terms and mandatory rights in effect for that transaction.
Material changes will not remove consumer rights that cannot legally be waived.
11. Contact
GoAttract is operated by:
Yonatan Kogan
Individual / Sole Proprietor
Israel
For refund or billing questions: